SQUARE CARE Maintenance
A range of maintenance packages offering a wide choice of SLA's on the leading manufacturer's of IT equipment, with the benefit of competitive pricing, guaranteed fix and the opportunity for the customer to market Square Care as their own services offering .
Square Care is a purely channel based package supporting resellers 24/7/365 and allowing them to concentrate on new business while Square Care supports their existing customers networks.
Covering WAN, LAN, Wireless, Security, VOIP and server and desktop technologies, Square Care provides network support on leading vendors including Cisco, HP, IBM, Nortel, Dell and 3COM amongst others.
Through Square Care, Square 1 Products are proud of the impact we have had on helping all sizes of resellers grow and maintain their business. Everything from pre-sales technical advice, bid support, marketing and sales expertise is available from our team of experts. Being able to understand the whole reseller process has been a fundamental factor in our success within the channel.
Square Care Features and Benefits
Guaranteed Fix - A spare's version of every product covered is stored at a logistics centre nearest the customers site. In the event of a fault call the spare will meet up with the engineer within the agreed SLA , and if the original fault cannot be rectified on site, then the spare will be installed by the engineer giving your customer a first time guaranteed fix.
Wide range of SLA's - Square Care is able to offer the customer SLA's ranging from 9-5pm next business day to 24/7/365 4hr. We can even tailor maintenance packages to your customers specification giving you total flexibility when supporting their IT infrastructure.
Competitive pricing - In most cases Square Care offers the customer a pricing advantage over most manufacturer's maintenance packages, allowing you compete in the services arena.
Nationwide coverage - From the North of Scotland to the Southern tip of England, Square Care are able to provide engineering resource.
Managed Services - Square Care can monitor networks constantly, responding to problems as they arise and pre-empting any potential failures on the network or on devices.
Call today on +44 (0)1925 530124 and ask for Simon Cummings, or e-mail firstname.lastname@example.org
Square 1 Professional Services
"Cisco believes in open and fair competition in the network hardware and service industry...Cisco customers are in no way required to purchase services from Cisco. There are thousands of partners who offer service programs for Cisco products, including bug fixes."
Terry Alberstein, Senior Director Corporate Public Relations Cisco